Voice: (540) 662-4452
Videophone: (540) 931-9124
CapTel: (540) 722-4834
TTY: (540) 409-4028

About Us


Our History

In 1985, Access Independence (Ai) was formed as one of seventeen Centers for Independent Living (CILs) in Virginia. Ai began providing independent living skills training, peer mentoring, information and referral, and advocacy services to the counties of Clarke, Frederick, Page, Shenandoah, Warren, and the City of Winchester.  Ai has served thousands of residents, throughout the region, with disability related issues and provided thousands of hours supporting and educating our community on disability related topics.

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Learn more about our services

Our Mission

Our mission is to promote independent living by providing services and resources that enhance the quality of life for people with disabilities living in Virginia’s Northern Shenandoah Valley.

Our Vision

We have the vision of a barrier-free community for all individuals to achieve their greatest potential.

Join our community!

Make a difference and help us promote independent living.

Our Value

We live our values;

We are people with disabilities empowering people with disabilities;

We believe in being ethical and having integrity;

We believe in treating people with respect and dignity;

We believe in the principles of equal rights, access, and opportunities for all.


Charles H. Harbaugh IV

Executive Director

Diane Burnes

Executive Administrative Assistant

Donna Day

Deaf & Hard of Hearing Specialist

Karen Harris

Assistant Executive Director/Accounting Manager

Support Services Specialist

Danyell Payne

Information & Referral Specialist

John DeHaven


Information Technology Specialist

Rob Alkire

Research Assistant/Social Media

Dawnelle Fairall

Independent Living Specialist/Service Facilitator

Stephanie Pine

Independent Living Specialist/Service facilitator

Kellie Primus

Independent Living Specialist/Service facilitator

Dana Jenkins

Independent Living Specialist

Board of Directors


Louise Garrett

Vice President

Trish Dick


Lisa Boone

Acting Secretary

Anne Brewster

Faye Dutton

Nancy Anderson

Lynn Wiley

David Booth

Director Emeritus

Timothy Knight